Problem statement
A global player in the facility management industry was facing challenges in managing and monitoring their managed sites effectively. They wanted to standardize the daily management reporting (DMR) process and needed a platform to communicate more efficiently with the property owners and tenants.
Solution Offered
Clay TechSystems developed a reporting and monitoring platform for the client that included web and mobile applications. The platform was designed to support multiple buildings across their sites and had the flexibility to add or remove new buildings easily. The mobile apps were built for property occupants (owners and tenants), facility management team, and the client.
Features Offered
- Tenant and owner logins with access to different modules
- Feedback, club booking, e-polling, resident directory, payment gateway integration, and parking modules for occupants
- Dashboards with charts and graphs for the client and facility team
- DMR, contract management, compliance management, key management, training, attendance, occupant tickets, booking requests, and document repository for the facility team
Benefits
- Seamless communication between property owners and tenants
- Efficient management of daily management reporting and monitoring
- Improved workflow and management of occupants’ requests
- Easy access to information and analytics for the client and facility team
- Scalable platform that supports multiple buildings
- Native mobile apps for Android, iPhones, and iPads
Conclusion
This case study showcases the success of Clay TechSystems in delivering an end-to-end platform solution for enterprise mobility in the facility management industry. The platform helped the client standardize their daily management reporting process, improve communication and workflow, and access information and analytics more efficiently.
